The best way for a company to face the problem of unpaid debts in Spain is for its personnel to have the appropriate training and knowledge to manage the credit risk to customers and to claim unpaid debts. Our training covers these training needs through specialized programs in the integral management of customer credit and debtor collection.
Through our catalog of in-company courses and seminars, both face-to-face and by videoconference, we offer the most complete range of training in the field of credit and collections, under a practical approach. All courses and seminars in the training catalog can be delivered in house by our instructors.
The methodology used is interactive and participatory, which facilitates the application of the knowledge and techniques covered in the company’s activity.
Some courses combine theoretical training with a series of practical exercises. Attendees perform different role-playing exercises that require their active participation and involvement to simulate debt collection procedures with debtors. Likewise, different active teaching methods are combined to encourage participation and the exchange of experiences, the resolution of doubts and learning and the projection of educational videos.